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Privacy Policy

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Introduction
 
At Silver Dust Handmade Jewelry ("we," "us," or "our"), we recognise the importance of protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data, ensuring transparency and compliance with applicable Indian laws.
 
1. Information We Collect:
 
1.1 Personal Information
 
- Name
- Email address
- Phone number
- Shipping and billing addresses
- Password (hashed for security)
 
1.2 Order Information
 
- Products purchased
- Payment method
 
1.3 Browser and Device Information
 
- IP address
- Browser type
- Device type
- Operating system
 
1.4 Cookies and Tracking
 
We utilise cookies to enhance user experience and track website usage.
 
2. Use of Information:
 
2.1 Processing and fulfilling orders
2.2 Communicating about orders, promotions, and updates
2.3 Enhancing website functionality and user experience
2.4 Complying with legal obligations
 
3. Legal Bases for Processing:
We rely on the following legal bases to process your personal information, as per Indian laws:
 
3.1 Consent (Section 3, Information Technology (IT) Act, 2000)
3.2 Contractual Necessity (Section 4, Indian Contract Act, 1872)
3.3 Legitimate Interests (Section 6, IT Act, 2000)
3.4 Compliance with Legal Obligations (Section 67C, IT Act, 2000)
 
4. Sharing of Information:
We share your information with:
 
4.1 Payment gateways (for processing payments)
4.2 Shipping providers (for order delivery)
4.3 Marketing service providers (for promotional emails)
4.4 Legal authorities (if required by law)
 
5. What Is Our Stance on Third-Party Websites?
 
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
 
6. Do We Use Cookies and Other Tracking Technologies?
 
Yes, we utilise cookies to enhance user experience and track website usage.
 
7. How Do We Handle Your Social Logins?
 
We allow social logins through third-party platforms. Please review their privacy policies.
 
8. Is Your Information Transferred Internationally?
 
We do not transfer your information internationally except for the following:
 
8.1 Payment processing
8.2 Shipping purposes
 
9. How Long Do We Keep Your Information?
 
We retain your information for:
 
9.1 Order processing and fulfilment
9.2 Compliance with legal obligations
9.3 Internal record-keeping
 
10. How Do We Keep Your Information Safe?
 
We implement reasonable security measures:
 
10.1 Encryption
10.2 Secure Socket Layer (SSL) technology
10.3 Firewalls
 
11. Do We Collect Information from Minors?
 
No, we do not knowingly collect information from minors (individuals under 18).
 
12. What Are Your Privacy Rights?
 
You have the right to:
 
12.1 Access and update personal information
12.2 Opt-out of promotional emails
12.3 Request deletion of account and personal information
 
13. Controls for Do-Not-Track Features
 
We honour Do-Not-Track (DNT) browser settings.
 
14. Changes to This Policy
 
We reserve the right to update this Privacy Policy.
 
15. Contact Us
 
For concerns or queries:
 
Email Address: silverdusthandmadejewelry@gmail.com
Phone Number: 6202828033
 
16. Review, Update, or Delete Data
 
To review, update, or delete your data:
 
Email Address: silverdusthandmadejewelry@gmail.com
Phone Number: 6202828033

17. Governing Law
 
This Privacy Policy shall be governed by and construed in accordance with the laws of India, including:
 
- Information Technology Act, 2000 (IT Act)
- Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
- Indian Contract Act, 1872
- Reserve Bank of India's guidelines
 
18. Dispute Resolution
 
Any disputes arising out of or in connection with this Privacy Policy shall be resolved through arbitration, as per the Arbitration and Conciliation Act, 1996.

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